* Payments are accepted through PayPal or by check. Total balance due for purchased items must be received within 2 days of purchase, unless otherwise arranged by contacting me and stating your request for an extension. Items will not be shipped until payment is received.

*Custom orders: There is a $275.00 minimum for any custom order. Payment arrangements can be made by contacting me for a payment schedule. Typical custom payment arrangements are: Half of total including shipping charges is due before work begins, the balance due when the piece is complete.

*Design Deposits: There is a $100.00 deposit (per piece) required to reserve design time. This deposit is credited to the final balance, but is non-refundable should the client decide to cancel. Please be sure of intent to purchase before requesting design time. *AZ residents will pay a tax of 5.6% on all purchases.

*Shipping For pre-made items will be within 4-7 days after purchase. For items that are stated, 'Made to order' in the item description, delivery will be within 4-6 weeks after purchase.

* Packages will be shipped via USPS Priority or Express, unless otherwise arranged by contacting me and stating your request. (Outside of the US, buyer will be responsible for all customs fees.)

*Custom orders may not be canceled, so please be sure of your order before it is placed.

*Returns: Returns will be accepted  for repair or replacement only. Buyer must notify me within 2 days of receipt of item of any issue in this regard. Refunds will not be given due to damage or loss during shipping.

*All designs and photographs are copyrighted and remain the sole property of Julia Kay Taylor. Please request permission before distributing, displaying, or otherwise using images provided by me during our transaction.

**Notice regarding client supplied stones** All stones supplied by clients are sent at their own risk. I will not be held liable for damage, theft, or loss of materials while in my possession or during shipping. Clients are responsible for insuring their stones before they are sent.

**Instructions for clients sending loose stones** USPS is my preferred carrier. I would recommend their Priority or Express services with insurance and signature confirmation . Stones should be secured in a gem box, or other container that insures they will not move around during shipping. If sending multiple stones, each should be in a separate container. Gem boxes should be placed inside a small shipping box, NOT a padded envelope. Be sure to place sufficient packing material around the gem boxes, and/or tape them to the inside of the box. Include a copy of 'To and From' addresses inside of the box with the materials, as well as a copy of your original purchase receipt if available. Make sure you have proof of value records in order before shipping your stone(s). Please notify me when the stone(s) has been shipped.